Bluff Room Poker Support
Bluff Room offers the highest level of service in online poker. Our support team is dedicated to provide you with the best possible customer support. For a fast response on technical questions email support@bluffroom.com we will respond within 48 hours at the most.
If your question relates to a particular game or table, please provide the game id and number that you will find at the top right hand corner of the poker client software. Please include all the information related to your question, so that we can handle your email promptly, completely and professionally.
Live Chat Support
If you have not found the answer you are looking for in our Frequently Asked Questions and you are looking for a faster response, we have a live support system in place for our "real money" players.
Real Money Deposits and Withdrawals
In order to deposit or cash real money you need to validate your email address. We will send you a code. If you have problems o delays in receiving the code, you may request the code again. Also check your spam folder or junk folder. If you still have problems you can contact support.
When you withdraw money, the amount will be transferred within 48 hours to your Moneybookers account, provided that you have uploaded a valid photo ID in your player admin(MY ACCOUNT from the lobby).
We constantly try to improve our service. For any additional information, comment or suggestion please contact feedback@bluffroom.com